Effective Date: 3 August 2016
Collection of Personal Information
We collect various categories of Personal Information on this Website. If you submit an inquiry or question or subscribe to our Resource Library via an online form or email, we may collect your name, email address, or other Personal Information contained in that correspondence.
If you are a Client or potential Client, we may collect your name, contact details, title or position, products or services requested, or other information that you provide via online forms or email correspondence. With respect to all Website visitors, we do not wish to collect any “sensitive” Personal Information, such as racial or ethnic origin, age, political, religious, or philosophical beliefs, sexual life, social security or other government identification numbers, trade union membership, health or medical conditions, or criminal history.
Use of Personal Information
We may use Personal Information to respond to your inquiries and answer your questions, to provide you with requested information, and to undertake activities in connection with the conduct and management of our consulting or other services. We also may use Personal Information for the purposes of testing and maintaining our company databases, networks, and computer systems, and for training and other internal purposes.
Disclosure of Personal Information
We may share Personal Information with our affiliates worldwide where necessary or appropriate in connection with the performance of our services. In particular, Personal Information about Clients is often included in our company’s global databases for these purposes, and therefore may be accessible to our affiliates. We may also share Personal Information with our Clients located in jurisdictions around the world as necessary or appropriate to provide them with requested products or services.
We reserve the right to disclose Personal Information to third party subcontractors, including information technology providers and business process outsourcing providers, in order to help support our business operations. We also reserve the right to disclose Personal Information in connection with the sale, assignment, or other transfer of all or part of the business, or where we believe such disclosure may be required by law or may be appropriate in connection with any legal claims. We may also use, disclose, or otherwise process any information for statistical or any other purposes that we choose in our sole discretion, as long as such information is not in personally identifiable form.
Website Usage Data
Like many websites, we passively collect data about website usage through various means.
We use Internet protocol (IP) addresses to identify server problems, administer the Website, and compile aggregated statistics for marketing and research purposes. We use navigational data, including log files and click-stream data, to identify information about your web browser and operating system, and the time period in which you visit the Website or a portion of the Website. This information is used to administer the Website, improve site content, and compile aggregated statistics for research purposes. We also use small text files called “cookies” that are sent to the hard drive of your computer to store bits of information related to your use of the Website. You may configure your Internet browser to reject cookies.
However, if you do so, you might not be able to access important functions or enjoy certain conveniences at this Website. We typically do not combine passively collected data with actively collected Personal Information, and therefore passively collected data should not become linked to your identity.
Security of Personal Information
Nelson Hilliard maintains reasonable technical and organisational measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction. To the extent that we disclose Personal Information to third party subcontractors, we require that such third parties also maintain reasonable security and confidentiality measures and use the Personal Information in accordance with our instructions. In addition, where we disclose Personal Information to Clients and other third parties mentioned in the foregoing paragraphs, we will request that they properly protect the security and confidentiality of such information, and otherwise process such data in accordance with applicable law.
Certain areas of the website are password-protected and reserved for Clients and subscribers. It is your responsibility to safeguard any password and user ID that you have to access these portions of the Website, and to notify us if you ever suspect that this password and/or user ID has been compromised. You are solely responsible for any unauthorised use of this Website conducted via your password and user ID.
Access to Personal Information
Nelson Hilliard wishes to maintain Personal Information that is accurate, current, and complete. If Personal Information that you previously provided has changed, please mail us via the Contact Us page and submit your new information using the appropriate method. You may also request access and the opportunity to review the Personal Information that we maintain about you by sending us a written request at the postal or email address specified below. We will provide you with such information, and amend or delete such information upon your request, to the extent we believe appropriate or otherwise required under applicable data protection and privacy laws. We also reserve the right to take reasonable steps to authenticate your identity before providing such access.
Links to Other Internet Sites
Changes to Our Privacy Practices